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Returns

100% SATISFACTION | 30 DAY - Money Back Guarantee

Your satisfaction is our long-term pursuit and  concern. Once your package has arrived, we encourage you to open and check to make sure that the items that we made meets your requirement. Try your items  as soon as possible without removing the tags, altering, or washing if applicable. 

If you are not 100% satisfied with the quality of your purchase, you can return or exchange your undamaged/unaltered items within 30 days from the delivered date.  

Please note, we only accept full returns on unused, undamaged product that has its original packaging in tact. Products negligently packaged and returned damaged will be subject to a reduction of refund or No refund at all. 

ATTENTION - Due to hygiene issues, items such as Earbuds, in-ear headphones, electric hairbrushes, electric toothbrushes and more cannot be returned once open and used, unopened packages can be issued store credit/gift card. We apologize in advance for any inconvenience that this may cause.

Please contact customer support department to get an RMA number for your return by email at support@getmodern.co  

We always strive to make your return experience hassle free and handle your return in the most timely fashion possible. 

Thank You!